FAQs

It will take 7 days in CBD Metropolitan Area (Except Public Holidays), please check Estimated Time of Arrival whilst checking out.

 Courier services available

We use SSL service is most popular certificate to get the highest level of encryption, security, and trust to an e-commerce site. SSL certificate, which will lead through extended validation procedure to prove trustworthiness of an organization.

Please go to Log in, click on register to create your account.

• You don’t have to have an account with us but it is always better to have one for the returning customers.

If you don’t have an account, please sign in as a Visitor.

After signing in, click on your desired products add to your CART then proceed to check out. Once payment has been made, provide delivery details and will take care of the rest.

 Go to log in page, click on “Forgot my password” we will email you a link where you can update your password.

Yes certainly, please provide the details of the person who will accept the order on your behalf before checkout.

We appreciate and accept the fallowing payments methods by Master Cards, Visa and PayPal

If the goods are faulty or wrong product, we will organise a pick-up service at no cost to you.

Go to login, ones you sign in select your “order number” then “open orders” has options to “cancel” your order.

Your payment will be refunded automatically but sometimes it may take up to 5 business days to appear in your account.

Login to your account click on “TRACK MY ORDER”. Enter your order number that you wish to track from the drop down menu and you will see the progress of your order.

• Please fill up the Missing Items Form.